About the Opportunity

The District of Lake Country has an exciting opportunity for a casual Customer Service Clerk, based in Lake Country, BC.

Reporting to the Manager of Corporate Administration, you will be responsible for clerical assistance, including records management as well as knowledgeable, courteous, and efficient customer service for internal and external customers.

Your responsibilities include, but are not limited:

• Receive complaints and requests and forwarding to the appropriate department or agency for response
• Proficiency in receiving and processing payments including postdate cheque batching and EFT’s
• Ability to book municipal facilities and program spaces and sell theatre tickets, bus passes, dog tags, etc

More About You

To qualify for this role, you must have a minimum of one year toward a college diploma in office administration, business administration, public administration, or a related field. Additionally, one year experience in a municipal setting.

As our ideal candidate, you have the skills and ability to tactfully deal with internal and public inquiries with courtesy when explaining or exchanging information. In addition you have sound organization and time management skills.

Above all, we value a collaborative attitude and exceptional communication skills, fostering positive working relationships with staff and tactfully conveying information and policies to the public.

About the Benefits

• You will receive a competitive salary of $33.00 an hour, plus 17.4% in lieu of all benefits inclusive of sick time, vacation, statutory holidays, and pension
• Flexibility to accept work shifts as they fit into your personal schedule
• Opportunity to join our collaborative, supportive, and inclusive work culture

For additional details, please see attached job description. 

This position will remain posted until filled and applications will be reviewed as they are received.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity.