Customer Service Clerk - Casual

Job No: DLC58
Location: Lake Country

About the Opportunity

The District of Lake Country has an exciting opportunity for a casual Customer Service Clerk, based in Lake Country, BC.

 

Reporting to the Director of Corporate Services, you will be responsible for clerical assistance, including records management as well as knowledgeable, courteous, and efficient customer service for internal and external customers.

 

Your responsibilities include, but are not limited:

  • Receive complaints and requests and forwarding to the appropriate department or agency for response
  • Proficiency in receiving and processing payments including postdate cheque batching and EFT’s
  • Ability to book municipal facilities and program spaces and sell theatre tickets, bus passes, dog tags, etc

 

For additional details, please see attached job description

 

More About You

To qualify for this role, you must have a minimum of one year toward a college diploma in office administration, business administration, public administration, or a related field. Additionally, one year experience in a municipal setting.

 

As our ideal candidate, you have an exceptional ability and skills to tactfully deal with internal and public inquiries with courtesy and tact in explaining or exchanging information, with sound organization and time management skills.

 

Above all, we value a collaborative attitude and exceptional communication skills, fostering positive working relationships with staff and tactfully conveying information and policies to the public.

 

About the Benefits

  • You will receive a competitive salary of $31.51 an hour, plus 17.4% in lieu of all benefits inclusive of sick time, vacation, statutory holidays, and pension
  • Flexibility to accept work shifts as they fit into your personal schedule
  • Opportunity to join our collaborative, supportive, and inclusive work culture

 

Applications will be accepted through our website at www.lakecountry.bc.ca until 4:00pm on January 4. We will be contacting applicants who meet our requirements as applications are received.

 

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity.

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About Us

Situated within the unceded territory of squilx”/syilx (Okanagan) peoples, Lake Country is a vibrant community of approximately 15,000 citizens and is located in the heart of the rapidly growing Okanagan Valley. Lake Country is less than a half hour drive from downtown Kelowna and mere minutes to beautiful orchards, wineries, farms and the serenity of the Okanagan lakes. Lake Country is in close proximity to the Kelowna International Airport and the University of British Columbia – Okanagan. Residents enjoy hot summers and temperate winters with boundless opportunities for year-round recreation – from water sports to cycling, golfing, skiing, hiking and much more. If you are searching to relocate to a community that truly has it all, join our team and experience ‘Life. The Okanagan Way!’
District of Lake Country